YLiving (yliving.com), is a major Home & Garden e-commerce site. YLiving infrequently launches coupons for its customers, with 2.0 launched per month on average, so we recommend jumping on their coupons when available. Coupons from YLiving expire quickly, with an average length of 1.0 days, so we recommend using their coupons promptly when available. YLiving tends to offer smaller discounts with its coupons as compared to other brands, with an average discount of 20.8% (vs. 28.8% for other brands).
Fans - ceiling fans, wall fans, floor and table fans
What are this site's return policies?
The site provides a 15-day return policy. If for any reason you are not happy with your item, you can return it within 60 days from the date of delivery. Make sure to contact the site at RMA@ylighting.com to obtain a RMA number. Once the RMA is issued, the item must be sent within 10 days. Items returned without RMA will not be accepted.
Returned items must be in unused and uninstalled condition, in their original packaging.
Refunds do not cover shipping and handling costs. Also, light bulbs are not returnable.
What are this site's shipping policies and costs? Which countries do they ship to?
Orders are shipped from Monday - Friday. The site ships to USA and Canada and shipping options are as follows:
US Shipping Options:
UPS Ground shipping - FREE for orders over $50 shipped within the 48 contiguous states
UPS Next Day Air
Second Day Air
Three Day Select
Canada Shipping Option:
UPS Canada Standard
Total shipping and handling fees will be calculated upon checkout, but for orders less than $35, they are charged a $10 order processing fee.
Does this site offer any warranties or guarantees?
Yes, the site offers the following guarantees:
Satisfaction guarantee. This guarantee period is valid for the first 15 days from the date your order was delivered and within such period, you can return unused and uninstalled items and the site will issue an exchange or refund, less shipping costs.
100% Price match guarantee. If you find another site offering the same products, but with lower prices, inform YLighting within 15 days from the date of your purchase and they will refund the difference.
Aside from these guarantee, the site also offers a warranty. Most products come with a 2-year warranty and within such period, defective items can be returned for a free repair or replacement.
Does this site have physical stores? Where are they located?
Unfortunately, the site does not have physical stores.
How can I reach customer service for this site? Does it offer a telephone number?
If you have any questions, you can reach the customer service of the site via the following options:
By phone - call them at 1 (866) 428 9289 or at +1 (310) 309 3710 (international customers)
By fax - send them a fax at (650) 745 2721
By email - send them an email using their online contact form.
By mail - send them a mail at:
YLighting Acquisitions 1850 Mt Diablo Blvd Suite 470 Walnut Creek, CA 94596
Do they offer any help or introductory videos?
Unfortunately, they don't offer any introductory video, but this should not be a big problem as they offer help.